139 Results for ‘nurture-customer-loyalty-with-personalized-messages-and-channel-alignment’
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TopicsMarketing (54)General Business (43)Sales (28)Management (14)
Product TypeOnDemand Webinar (124)Video (7)Live Webinar (5)MP3 Download (2)White Paper (1)
CreditCPE (3)HR Certification Institute (2)SHRM (2)
More customers are using more channels and with the growth in mobile and other automated channels it's challenging to deliver personalized, targeted messages across channels and over time.
Sales and marketing alignment is a term that eludes most B2B companies. Blame it on egos and turf wars, the two disciplines have butted heads since the dawn of the functions.
Learn tips and tricks to write with clarity and professionalism in a leadership role.Have you ever sent out a memo that caused an unintended ruckus? Do you wait days for an email reply to your simple questions?
SHRM credit available
In today's marketplace, it takes more than just a good message to capture the attention of your key prospects. Video has emerged as one of the hottest trends in B2B marketing and sales thanks to its ability to connect...
Understand the how-tos of onboarding to create a lasting relationship with your most important customers. Many companies do not provide an orientation to new customers.
Too much of what salespeople are taught to do and say is centered on how to be a better "salesperson." But in order to become more effective in the sales profession, we actually have to get past being a sales person.
Could some of your company's best customers in terms of sales revenue actually be unprofitable? As shocking as that might sound, the answer is yes. In this OnDemand Webinar, you will learn how to calculate the annual...
Loyal customers are the most profitable and technology has now made it easier than ever for marketers to identify and target at risk and lost customers with programs aimed at bringing them back.
Gain a better understanding of how to determine what key metrics customer service groups should be measuring and how to use the information to wow your customers.
Gain valuable communication skills and learn how to handle situations of conflict with your colleagues and customers.You know you're good at your job, and you know what needs to be done.
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