11 Results for ‘listening-to-be-understood’
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TopicsManagement (4)General Business (4)Marketing (2)Sales (1)
Product TypeOnDemand Course (9)Live Webinar (1)MP3 Download (1)
CreditHR Certification Institute (1)SHRM (1)
Explore how to become a better listener and avoid being misunderstood by others.To help others succeed you must become good at listening. Listening is more than simply hearing what someone has to say.
ASA, HR Certification Institute, SHRM credit available
Discover more effective ways to recognize, respond to, and manage conflict in your workplace. Conflict is apparent in the workplace, especially during tough business times where resources are light and tempers are...
Live Webinar December 7, 2020 1:00pm EST
HR Certification Institute, SHRM credit available
Learn successful and practical techniques to become a highly effective communicator.Author Joseph Pine shares in his book The Experience Economy that "the experience of being understood versus interpreted is so...
Gain a better understanding of how to determine what key metrics customer service groups should be measuring and how to use the information to wow your customers.
Learn to be a better communicator in the workplace by listening and engaging with employees and co-workers.In today's global and fast paced business environment, managers and leaders are continually bombarded with...
Learn to look beyond the voice of the customer and towards the voice of the competitor. Listening to your own customers, at the exclusion of all else, almost seems like a best practice.
Learn proven techniques to sell, influence, and persuade others using metaphors. Billions of dollars are left on the table and hundreds of ideas fail to get off the ground every day because of the over communicated...
To succeed in our hyper-connected world, building a community around your company, brand, and product is key. Listening to and engaging with your customers, critics, and supporters is key to getting great results from...
Learn effective strategies to create and maintain positive, valuable work relationships.In today's fast paced environment, good communication skills are not good enough.
As one of the fastest growing and most profitable companies in history, Google® has had the luxury of providing business owners and marketers with a host of free tools and services.
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