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OnDemand Course: PCI/CISP Credit Card Security Standards Compliance Update

PCI/CISP Credit Card Security Standards Compliance Update

Understand what your company needs to do to get PCI complaint.Your company must be PCI compliant if it receives payments in the form of credit cards, checks and wires.

OnDemand Course: How to Write Like a Leader: Powerful Tools to Get Your Message Across

How to Write Like a Leader: Powerful Tools to Get Your Message Across

Learn tips and tricks to write with clarity and professionalism in a leadership role.Have you ever sent out a memo that caused an unintended ruckus? Do you wait days for an email reply to your simple questions?

Available as OnDemand Course, MP3 Download

ASAP PACE, HR Certification Institute, IAAP, SHRM credit available

Bookstore: Utilizing Analytics to Enhance Customer Experience

Utilizing Analytics to Enhance Customer Experience

Gain a better understanding of how to determine what key metrics customer service groups should be measuring and how to use the information to wow your customers.

OnDemand Course: Qualifying Leads Using Website Visitor Tracking Methods

Qualifying Leads Using Website Visitor Tracking Methods

With website visitor tracking you will be able to prioritize the hottest leads and you will learn valuable information about your customers. Understanding your website visitors is absolutely critical to improving...

OnDemand Course: How to Use Facebook® as an Effective Sales Tool

How to Use Facebook® as an Effective Sales Tool

Cold calling is becoming less and less effective. It has become harder than ever to reach potential customers using traditional means of communication.

OnDemand Course: The Rules to Networking: How to Generate More Prospects, More Referrals, and More Business

The Rules to Networking: How to Generate More Prospects, More Referrals, and More Business

Gain an understanding of what networking is, how to do it, and most importantly, what NOT to do. The state of recruiting, hiring, training, retaining, and motivating sales producers, account executives, relationship...

OnDemand Course: Writing Scripts That Sell

Writing Scripts That Sell

Learn how to write winning scripts to get your point across with ease. We may not think about it, but we use scripts all the time. In our everyday lives, in interviews and especially in sales situations, we are using...

OnDemand Course: Inbound Marketing: Attract and Retain the Right Customers

Inbound Marketing: Attract and Retain the Right Customers

This on-demand webinar will help you to better understand what inbound marketing is and how to incorporate it into your marketing mix. Interruptive marketing tactics such as cold calling, direct mail and email blasts...

OnDemand Course: Copywriting: Unique Elements and Proven Tips for Writing Powerful Copy

Copywriting: Unique Elements and Proven Tips for Writing Powerful Copy

Gain a better understanding of how to create effective copywriting formulas for writing strong, clear copy that sells.Human psychology, which is the key to selling in person, in print, and online, has not changed in ten...

OnDemand Course: Essential Techniques for Productive Meetings

Essential Techniques for Productive Meetings

Gain an understanding on how to execute purposeful and focused meetings that result in solutions.Most people consider meetings the bane of their existence, pulling them away from meaningful work.

Available as OnDemand Course, Video, Video, Video

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