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Bookstore: Communication Liability:  Dance Like No One is Watching, But Email Like It May One Day Be Read Aloud in a Deposition

Communication Liability: Dance Like No One is Watching, But Email Like It May One Day Be Read Aloud in a Deposition

Protect yourself and your company from potentially harmful emails or text messages that may be read out of context later.This topic will cover the perils of modern business life: emailing and texting, addressing why you...

Available as OnDemand Webinar, MP3 Download, Video, Video, Video, Video

Bookstore: Utilizing Analytics to Enhance Customer Experience

Utilizing Analytics to Enhance Customer Experience

Gain a better understanding of how to determine what key metrics customer service groups should be measuring and how to use the information to wow your customers.

Bookstore: How to Write Like a Leader: Powerful Tools to Get Your Message Across

How to Write Like a Leader: Powerful Tools to Get Your Message Across

Learn tips and tricks to write with clarity and professionalism in a leadership role.Have you ever sent out a memo that caused an unintended ruckus? Do you wait days for an email reply to your simple questions?

Available as OnDemand Webinar, MP3 Download

Bookstore: Business Writing Fundamentals

Business Writing Fundamentals

Understand how to write with clarity and precision to become a better business writer.When it comes to accelerating your career success, increasing your chances of getting a job offer or promotion, and even making more...

Available as OnDemand Webinar, MP3 Download

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