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Product ID: 407670EAU
 

Best Practices for Managing Off-Site Employees

OnDemand Webinar (89 minutes)

Learn tips and best practices for managing remote and off-site employees.Working remotely is becoming more of a norm across all industries. Various studies have shown that it is more difficult to get virtual teams to bond, harder for informal leaders to emerge, tougher to create genuine dialogue, and easier for misunderstandings to escalate. Leaders must deal with an array of cultural issues that can include differences in business protocol, decision-making, dealing with authority, the concept of time, negotiation styles, and the emotional reactions allowed - or expected - in a business environment. There are a couple key techniques that are specific to remote management. Trust needs to be established quickly when working with remote team members, as well as communicating expectations to collaborate towards successful outcomes. You need tools that will help you to influence others, address differences and establish credibility while learning how to supervise across time zones and even cultures. In this topic you will learn tips on how to build strong working relationships within the team to ensure collaboration.

Authors

Audrey Halpern, ARH Employee Training

Agenda

Dealing With Real Challenges From the Remote Workplace

• Unique Challenges of Leading a Remote or Dispersed Team

• Success Factors for Remote Teams Including How to Drive Employee Engagement

• Trust and the Effective It Has on Remote Relationships

Cultural Differences

• Working With Time Zones

Communication Challenges

• How to Overcome Them When Teams Are Dispersed

• Providing Clear Direction, and Setting Expectations Clearly and Concisely

• How to Have Effective Meetings Using Technology Remotely

Manage Performance From a Distance

• Proactively Managing for Enhanced Performance