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Product ID: 407072EAU

Microsoft Dynamics 365

OnDemand Webinar (89 minutes)

Learn the fundamentals of Microsoft® Dynamics 365.Dynamics 365 is a cloud-based Enterprise Resource Planning (ERP) and Customer Relationship Planning (CRM) framework built on the Azure platform. Dynamics provides high uptime and a comprehensive set of business tools. Whether you are in financing, sales or retail, Dynamics has an app for you. Use the Power Apps and Power BI to understand your sales and customer needs.


Jay R. Carlson,


What Is Dynamics 365?

A Brief History of Dynamics


• Power Platform

• Common Data Service


• Sales - Increase Sales Through:

• Customer Service

• Field Service

• Human Resources

• Finance

• Supply Chain Management

• Retail

• Commerce

• Focuses on Digital Commerce

• Project Service Automation

• Marketing

• Targeted, Multi-Channel Ad Campaigns to Create Leads

A Closer Look at Dynamics 365 Finance

• Power BI Driven Data and Analytics for Financial Planning and Analysis

• Role-Based Workspaces

• Automate and Prioritize Financial Tasks

• Emphasis on Subscription-Based Economy and Recurring Billing