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Product ID: 406312EAU

Calm, Cool, and Collected: Proven Anger Management Tools

OnDemand Webinar (60 minutes)

Gain a better understanding of how to recognize emotions in the workplace before they become problematic to those around them and work productivity.

In today's fast paced work environment, where the emphasis is on productivity, tension can increase often times resulting in an intense emotional experience such as anger or frustration. This information helps people understand how first to recognize emotions before they become problematic and second, utilize strategies based on mindfulness and social and emotional intelligence, to help resolve intense emotional reactions before they become difficult to manage. The material will help the learner understand what escalates and de-escalates emotions so they are better able to stay calm and focused at work.


Donna Hatch, PhD, LCSW, True Potential Coaching and Consulting


What Are Emotions and Why Are They so Difficult at Times?

• Understanding Emotions

• Recognizing Emotions as They Come up

• Managing Emotions From a Mind and Body Perspective

What Do I Do With Intense Emotions at Work?

• Identifying Emotions and Labeling Them in the Moment

• Dealing With My Internal Dialog

Strategies for Managing Intensity of Emotions in the Work Place

• Tools of the Trade

• Application of Mindfulness and Social and Emotional Intelligence