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Product ID: 406186EAU
 

Employee Behaviors that You Cannot Ignore

OnDemand Webinar (62 minutes)

Difficult employee behaviors can inhibit performance in others and will only deteriorate if left alone, contaminating more people and incurring hidden costs for the organization.It takes many forms like taking advantage, being disrespectful, slacking off, rudeness, yelling, complaining to supervisors, ignoring directives, and slow working. There is no magic pill but there is a prescription to change behavior in others. This topic will address the most challenging behaviors and what you can do to about it. Ignoring the problem is not an options and being critical or labelling the employee will not help to change the situation. This information gives you the strategies to practice the skills that can prevent unproductive and unwanted negative behavior that leads to conflict. It is hard to deal with a problem without people misunderstanding your intentions, getting angry or upset, and taking things personally so this topic explains how to engage in a joint problem solving discussion.

Authors

Audrey Halpern, ARH Employee Training

Agenda

Setting Expectations

• What Are Crossed Expectations and What You Can Do About It

Behavioral Blindness

• Why Do We Ignore Behaviors

Difficult Behaviors

• Cost of Toxic Employees in the Workplace

• What Are the Top Employee Behaviors That Are Ignored Most Often

How to Change Your Employees Behavior

• The Top 9 Difficult Behaviors

• Steps to Address Each Behavior

• Conduct Difficult Conversations to Get Results