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Product ID: 397943EAU

Odor Issues and Other Uncomfortable Conversations Managers Must Have With Their Employees

OnDemand Webinar (57 minutes)

Gain some tips on how to handle uncomfortable conversations in the workplace.

No employer looks forward to telling an employee that he has body odor or that his appearance is unacceptable, but the alternative is disrupting the work flow when coworkers cannot work with the bad odor or customers opting not to do business with you because your employee is not presentable. This topic will provide you with the tools needed to have productive conversations with employees with body odor and other hygiene issues and to explore reasonable accommodations when the employees in question have disabilities. Experienced consultants from the Job Accommodation Network (JAN) share their experience helping employers deal with sensitive, often disability-related, workplace issues.


Linda Carter Batiste, J.D., Job Accomodation Network Beth Loy, Ph.D., Job Accomodation Network


Job Accommodation Network Overview

Where to Begin

• Communication

• Policies and Procedures

Discussing the Problem

• Interactive Process

• Definition of Disability

• Medical Inquiry

Job Accommodations