Gain successful communication tools to develop positive interactions among team members and avoid conflict; while fostering trust.
The team structure adapts most easily to changing conditions and has the best potential for creative solutions and new approaches to work challenges. Successful team development requires effective communication and feedback, accountability, the ability to handle conflict and resolve situations, and problem-solving. This course offers tips and techniques that facilitate the development of a new team or the revitalization of an existing team. Whether your team is an ongoing workgroup or a special project-based team of limited duration, you will rapidly increase its effectiveness with these teamwork tools and skills. According to Gallup, high-performing teams see a 21 percent jump in profitability and productivity. For most of us, teamwork is a part of everyday life. We are often expected to be a functional part of a performing team. Team members must unite with the same vision and be motivated to bring that vision to life. Team members also must share clear, measurable goals and be committed to each playing their part in the overall success of the group. As a manager, you also play a role in overseeing progress, providing feedback, and rewarding team and individual successes. This is not always easy to do when dealing with different generations and personalities. This course will help you with tools and best practices to build a high-functioning team.
• You will be able to define the four phases of the Tuckman team development model and define their characteristics.
• You will be able to describe the five dysfunctions of a team and how to overcome them.
• You will be able to discuss the key principles of high-performing teams.
• You will be able to review how to build a team with different cultural backgrounds and generations.