Cultural Intelligence: Understanding Your Multicultural Environment
1 hour 5 minutes
Gain an understanding of what cultural intelligence is and how to improve it.
Being intelligent means having the ability to acquire and apply knowledge and skills. Cultural intelligence means having the ability to understand, communicate with, and effectively interact with other cultures. Regardless of whether you work in a multi-country business or a mom-and-pop store, having cultural intelligence is critical to your success in our global economy.
• You will be able to discuss how culture is created.
• You will be able to identify four features of cultural intelligence.
• You will be able to review what an inclusive workplace is.
• You will be able to discuss how to create an inclusive workplace.