Bystander Training: Helping Employees Step Up and Step In
0 hour 30 minutes
Learn how to safely respond to hostile behaviors and promote respect and civility in the workplace.
Approximately 30,000 complaints of the 90,000 complaints received by the Equal Employment Opportunities Commission include an allegation of workplace harassment. That’s right – one-third (1/3). In 2014 the EEOC recovered $164.5 million dollars for workers alleging harassment, and that is just the direct costs. Therefore, organizations are looking for ways to engage their workforces by promoting respect and civility in the workplace and stepping up to go that extra mile to help a co-worker, customer, or even a stranger that needs help. Training your teams in how to safely respond to hostile behaviors is one of the first steps your organization may provide to send a clear message that hostile behaviors are not acceptable in your professional environment. This topic will explain the definition of the bystander effect, what it means to be an effective bystander, five action steps to prepare your personnel to take action, and some strategies to engage your personnel into stepping up.