Get Through to Excuse Makers and Blamers to Increase Productivity
Learn how to better identify workplace drama and how to handle situations when employees make excuses or blame others.
There can be nothing more frustrating than an employee or team member giving excuses or blaming others for work not completed or performed properly. Managers and leaders must find ways to get productivity out of their employees despite some being difficult personalities. This material provides information on how to identify excuse makers and blamers and, more importantly, how to develop strategies in handling them. This topic provides steps to take in motivating employees to increase their productivity in the workplace. The specific steps to confront excuse makers and blamers will be outlined. This material will introduce you to tried and true methods to have accountability conversations with underperforming team members or employees. Gain the tools necessary to handle excuse makers and blamers while creating an environment that is friendly and has high performance and productivity.
• You will be able to identify the characteristics of excuse makers and blamers.
• You will be able to recognize actions that can be taken to motivate excuse makers and blamers to improve their productivity.
• You will be able to discuss the steps you would take in having an accountability conversation.
• You will be able to explain how you would go about confronting a difficult employee.