Solving Problems With Critical Thinking
1 hour 30 minutes
Become a problem solver with techniques and processes meant to analyze the problem and resolve it through critical thinking.
Every day at work, leaders are faced with many issues when making decisions. Some of our problems are big and complicated, while others may be more easily solved. There is no shortage of challenges and issues that can arise on the job. Even if you do not yet have management experience, you probably have made decisions in a professional setting. But because decision making is not always a cut-and-dried process, you might not recognize what you were doing. There is no perfect way to approach decision making, your style may change according to the decision that needs to be made or how you are feeling on a particular day. The important thing is to be aware of your preferred style and how this might affect the decisions you make. This topic provides you with skills to help you to gain confidence in your decision making. Critical thinking refers to the ability to use knowledge, facts, and data to effectively solve problems. This doesn’t mean you need to have an immediate answer, it means you have to be able to think on your feet, assess problems and find solutions. By learning how to strengthen your decision making skills by breaking old habits, you will gain confidence and respect.
• You will be able to discuss how to become a better decision maker.
• You will be able to recognize the value of using critical thinking in business.
• You will be able to describe review questions, probing and active listening.
• You will be able to define problem analysis guidelines.