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Product ID: 404436EAU
 

Using Total Quality Management for Competitive Advantage

OnDemand Webinar (89 minutes)

Credits sponsored by Lorman Education

This course was last revised on November 28, 2018.

  • HR Certification Institute 1.5
     
  • This E-Learning program has been approved for 1.5 recertification credit hours toward general recertification through the HR Certification Institute. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.
     
  • SHRM 1.5
     
  • Lorman Education Services is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for 1.5 PDC(s) for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit www.shrmcertification.org.
     

To earn each credit Lorman offers through the OnDemand learning platform, you need to watch 100% of the program. Also, for certain credits you will need to fulfill the following requirements:

Call 1-866-352-9540 for further credit information.

Additional Formats

Audio & Reference ManualMore Info
MP3 DownloadMore Info