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Only registered attendee will receive continuing education credit.
Product ID: 401147
 

Maintain Positive Working Relationships With Everyone on Your Team

Live Webinar
November 21, 2017
1:00 pm ET (12 pm CT, 11 am MT, 10 am PT)
1 hour
Live Webinar$99Register Now
Can't Attend?   Audio & Reference Manual$99Add to Cart

Learn effective strategies to create and maintain positive, valuable work relationships.

In today's fast paced environment, good communication skills are not good enough. We need to learn Intentional Engagement in order to create rapport, trust, and ultimately, a climate where all members feel valued and respected. Only when employees feel recognized as valuable individuals, will they strive to produce to their fullest potential. This topic provides you Intentional Engagement techniques that empower you to create trust, build alliances, and leave your team members feeling understood, valued, and motivated.

Learning Objectives

  • You will be able to recognize phrases and questions that erode trust and shut down communication.
  • You will be able to describe the four relating types and adapt your message to each.
  • You will be able to identify and match a person's communication style in order to create rapport.
  • You will be able to define which phrases and questions help open communication and which help to shut it down.

Registration

Live Webinar$99Register Now
Can't Attend?   Audio & Reference Manual$99Add to Cart